The 27th Ukraine International Travel Market - UITM'2021
5-6 October 2021 • Ukraine, Kyiv, IEC, pavilion 4

Forum of Travel Agencies of Ukraine

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UITM’2021 – Forum of Travel Agencies of Ukraine
Travel agent's assistant: must-have 2021-2022.
 
Date: October 6, 2021. Time: 10.00-16.00.
Organizer: Premier Expo / Hyve Group.
Co-organizer: Ukrainian Association of Travel Agencies (UATA).
 
PROGRAMME:
 
Time slot Key Topics
09.45-10.10 Participants’ Registration. Welcome coffee.
10.10-10.15 Welcome speeches:
  • UATA - Ukrainian Association of Travel Agencies.
  • Premier Expo.
10.15-12.00 Panel discussion 1. Competent organization of work of travel agencies. Tools.
Moderator: Pavlo Hryhorash, Executive Director of the Ukrainian Association of Travel Agents.
 
  • Sales department. Why do you need it?
  • CRM systems. Types. Convenience. Advantages in use. Olena Bartoshuk, official representative of U-ON.Travel in Ukraine. Oleg Poludnenko, All-Inclusive CRM. Yuriy Topolnitsky, director of Iterios.
  • Comprehensive IT solutions for travel agencies. Novelties. Andry Kovnir, founder of tourist website: Otpusk.com. Varvara Minina, head of development and advertisement department of IT-Tour.
  • IP telephony. Optimization and efficiency of the sales department.
  • Terra Incognita. Non-obvious tools (TourHelper, PageSpeed, Chatbots). Pavlo Hryhorash, Executive Director of the Ukrainian Association of Travel Agents.
  • Questions and answers.
12.00-13.45 Panel discussion 2. Lead generating. Marketing tools.
Moderator: Sergiy Kudelko, founder of XO travel agencies network.
 
  • Lead generating. How to win the attention of a tourist.
  • How to sell new destinations properly. Pavlo Vyshnevsky, founder of "tooroom" company.
  • How to prepare for the high season and survive the low season. Tetiana Kondratenko, Vitiana company CEO.
  • Personal brand promotion. Its importance. Sergiy Kudelko, founder of XO travel agencies network.
  • Questions and answers.
13.45-14.00 Coffee-break.
14.00-15.45 Panel discussion 3. Stormy everyday life of a travel agent.
Moderator: Ravil Khamitov, founder of «Hot Tour» agencies network, Bambarbia TV channel, author of travel technologies and ideas.
 
  • Freelancing is the future of tourism. Do you agree? «Freelance in tourism - threats and opportunities. Practice of the world and Ukraine».
  • «Lovers of discounts». How to deal with it. Ready step-by-step instructions. Ravil Khamitov, founder of «Hot Tour» agencies network, Bambarbia TV.
  • Competent planning and organization of travel agency activities. Budget template as a gift will be presented to each participant. Ravil Khamitov, founder of «Hot Tour» agencies network, Bambarbia TV.
Questions and answers.
15.45-16.00 Networking. Coffee-break.